We work with smart, nice, driven people in solving complex problems and building products to improve Indonesia's logistics.
Are you ready to disrupt?
Account Manager
Jakarta • FullTime
Responsibilities
- Act as the main point of contact for the Shippers
- Establish, build, and maintain strong relationships with Shippers to build trust
- Identify revenue opportunities for the company
- Respond to Shippers’ inquiries
- Multi-task between various inquiries and systems in a fast-paced environment
- Resolve problems by investigating the presented issues, consulting with other departments and/or researching under the specific Shippers’ account
- Actively listen to each Shippers in order to gain perfect understanding of their individualized needs and business
- Identify industry trends
- Properly manage Shippers’ expectations and follow through on commitments
- Collaborate with various departments and team members in order to solve inquiries
What We Offer
- Growth
- Established in 2019, been growing rapidly ever since
- Currently partnered with more than 1500 Trucking Companies, 500 shippers, and have 70000 fleets in our platform
- Closed Series-A Funding of USD 6M in 2020 (led by Monk’s Hill Ventures)
- Team size: 100+ people
- People & Culture
- Opportunity to work together with people coming from diverse backgrounds, such as: Top tier management consulting, big startups, respectable logistic companies, reputable local & overseas universities
- Open, direct, casual, and inclusive culture
- Direct access to leaders & founders
- Career
- Opportunity to lead initiatives or team early in your career
- Rich learning opportunity through unlimited exposure to in-depth, multiple parts of the business
- Accelerated personal & professional development
- Working Environment & Facility
- Casual, fun, dynamic environment
- Flexible working hour & remote working options
- Cool office facility (swimming pool, park, engineering lounge, pantry)
- Compensation & Benefits
- Competitive salary & benefits package
- Medical benefits (inpatient, outpatient, dental, life) for employee, spouse, and up to 3 children
- Laptop Ownership Program
- Performance-based annual bonus (twice in a year)
- (For senior hires) Potential future earnings from the multiplying effect of ESOP (Employee Stock Options)"
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