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Customer Service Intern

Jakarta•Internship

Responsibilities

  • Handle and follow up on inquiries from multiple channels (WhatsApp, Email, Hello Logisly), including answering general questions (FAQs)
  • Escalate requests to relevant departments (POD, Invoice, registration, password reset, etc.) by creating tickets and monitoring resolution
  • Create and follow up on RFQ requests in collaboration with the Allocation team
  • Collect and upload data from Shippers and Transporters (location, PIC, KIR, driver’s license, etc.) into the platform

Requirements

  • Final-year student or fresh graduate from any major
  • Strong communication skills, both written and verbal
  • Detail-oriented and able to manage multiple tasks
  • Comfortable handling customer inquiries and problem-solving
  • Familiar with Google Workspace or Microsoft Office
  • Able to work in a fast-paced environment
  • Based in Jakarta and available for full-time internship (min. 6 months)

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logisly
Bekerjasama Dengan
nle
Kontak Kami
+62 817 0373 4008
+62 21 5095 9950
hello@logisly.com
Layanan Pengaduan Konsumen

PT Logistik Pintar Indonesia

+62 21 5095 9950

Direktorat Jenderal Perlindungan Konsumen dan Tertib Niaga

Kementerian Perdagangan Republik Indonesia (Ditjen PKTN)

+62 853 1111 1010
ShipperTransporterPesan TrukCareersFAQPrivacy Policy
Lokasi Kantor
Jakarta

Jl. Intan RSPP Utara No. 5A Jakarta Selatan, DKI Jakarta 12430

Surabaya
MATRA Urban Space
Ruko Landmark Kayoon Jl. Kayun No. 38, Kec. Genteng Kota Surabaya

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